Our Information, Advice and Signposting Line (IAS) is a key service helping people find the right organisations to support their needs. It helps people with lived experience of disability, long term health conditions and their families to find the right information, activities, or advice.

The Information, Advice and Signposting Line is open Monday to Friday from 10am to 1pm and we’re looking for several volunteers to join our team to provide cover across the week.

The role will involve answering telephone and email queries from our clients. Volunteers will not be expected to offer advice as the role will involve researching information for clients and their families and either signposting to one of the Disability Positive teams or to external support organisations across Cheshire and the wider area. 

Volunteers will also record the enquires and information researched on our information database, building up a library of information that can be used to support clients in the future.  This will help us identify where there may be gaps in support for disabled people, and to keep up to date information for signposting.

You’ll need a good telephone manner, strong communication skills and have experience using Microsoft Office. All our volunteers receive a full induction and role specific training, with ongoing support.

Volunteers are a vital and valued part of the Disability Positive team and provide a fantastic source of support across our organisation facilitating the delivery and growth of our services. If you think you can help, we’d love to hear from you.

Volunteers required to work alongside the organisation’s reception and admin department.  Providing administrative support across the organisation.

This is a good role for anyone interested in reception and admin work who would like to gain experience and/or to do something rewarding that fills the day.

Tasks include:
◾ Answering and transferring calls when admin staff unavailable (lunch, breaks and sickness)
◾ Opening and sorting post
◾ Photocopying
◾ Filing
◾ Setting up meeting room
◾ Greeting people

Ideally volunteers interested in this role will:
◾ have a good telephone manner
◾ have strong communication skills
◾ be I.T. literate
◾ be able to keep up to date records
◾ have good time management
◾ have the ability to empathise.

Volunteers are required to cover Monday to Friday, flexible hours, so we will be recruiting several volunteers for this role.
Volunteers can expect a full induction and role specific training, with ongoing support.

Find out more – Apply now

We need volunteers to work with our Arrangement for Care and Support Service, triaging referrals and completing telephone client reviews, making sure everything is in place to manage their care and support and feeding back anything needed to the team.

You will be working closely with Advisors to make sure clients are fully supported. You will work through a list of clients that require a review of their Direct Payment support, contacting them by phone and completing a review form.

When clients aren’t contactable by phone or if they would prefer to complete the form themselves you will sending information by email and make sure that the information is also logged and passed on where necessary. You will then make sure that any requirements are fed back to the clients Advisor and updating records on our internal case recording system.

Ideally volunteers interested in this role will have a good telephone manner and strong communication skills, be I.T. literate, can keep up to date records, have good time management and the ability to empathise.

Volunteers are required to cover Monday to Friday, flexible hours, so we will be recruiting several volunteers for this role.

Disability Positive is looking to recruit new Trustees to help oversee running of the organisation. You will be responsible for providing effective governance, leadership and strategic direction at board level.

We are particularly interested in seeking candidates who have:

• Successful experience of operating at board or senior management level in a charitable, commercial, or public sector organisation and/or senior level expertise in financial management
• Demonstrable experience of building and sustaining relationships with key stakeholders and colleagues to achieve organisational objectives
• A proven track record of sound judgement and effective decision making
• A history of impartiality, fairness, and the ability to respect confidences
• A track record of commitment to promoting equality and diversity

 Disability Positive is an equal opportunities employer

As a user-led organisation, applications are particularly welcome from skilled people with lived experience of disability and long-term health conditions.

It is estimated that the Trustee will have to commit to a minimum of 12 days per year in order to fulfil their role; this is including preparation / reading time and training.

Appointment will be for a fixed term of three years, renewable for a further two terms.

To apply please email your CV, along with a Covering Letter, Recruitment Monitoring Form and Skills Audit to: Volunteer@disabilitypostive.org

Trustee Information Pack
Skills Audit
Recruitment Monitoring

Individuals required to support disabled adults to take part in various group activities in Chester. This is a great role for anybody that wants to progress in a career working with disabled adults, or for those that would just like to do something fun and rewarding.
Good Company is an activity group, people that attend the group come and have fun and are involved in a range of activities. As a result of attending the groups we see individuals grow in confidence and increase their self-esteem, they can reach their full potential and develop relationships with their peers.

Volunteers will support individuals aged 19+ within the group or on a 1:1 to take part in various activities decided on by those that attend the groups.
Volunteers should be: Reliable, honest, patient, enthusiastic, none-judgemental, willing to learn new skills and committed to the inclusion of disabled young people.
No formal qualifications are required.

Role available in Chester on a Wednesday evening.
Volunteers can expect a full induction, role specific training and ongoing support.

Volunteers required to support disabled children to take part in various group activities including life skills. This is a great role for anybody that wants to progress in a career working with children, or for those that would just like to do something fun and rewarding.

Our activity groups are for disabled young people living in Cheshire West.  Children that attend the group come and have fun and are involved in a range of activities.  As a result of attending the groups children grow in confidence and increase their self-esteem, they can reach their full potential and develop relationships with their peers.

Volunteers will support children within the groups or on a 1:1 basis to take part in various activities decided on by those that attend the groups.

Volunteers should be:  Reliable, honest, patient, enthusiastic, none-judgemental, willing to learn new skills and committed to the inclusion of disabled young people.

Roles available in – Chester, Neston (Youth Group and Afterschool Club), Macclesfield and Crewe (Youth Group), between Monday and Thursday.

No formal qualifications are required.

Volunteers can expect a full induction, role specific training and ongoing support.