Disability Confident
Disability Confident is the Government’s scheme to help organisations recruit, support, and retain disabled employees.
As a Disability Confident Leader (Level 3), we're proud to champion inclusion and transparency. We're committed to voluntarily reporting on disability, mental health, and wellbeing in line with the UK Government's Voluntary Reporting Framework.
We can also support other organisations to become Disability Confident.
Our commitment
We believe openness about disability and wellbeing makes our organisation and society stronger. By choosing to voluntarily report, we aim to:
- Lead by example in disability inclusion
- Share best practice and encourage other employers to do the same
- Use data and feedback to continuously improve recruitment, retention, and support for disabled people
Our latest figures
75% of our workforce reported having lived experience of disability or a long-term health condition (November 2025).
We collect this information via new-starter documentation and through employees updating their HR record on our self-service portal. The question we ask is: "Do you consider yourself to have a disability or a long-term health condition?"
Information on mental health and wellbeing is gathered through anonymous staff surveys every 12 months, plus all employee supervisions and appraisals.
Inclusive recruitment practices
Our recruitment process is designed to be fully inclusive and accessible.
Accessible environment
Our office is fully accessible. We provide information in alternative formats on request.
Clear messaging
All job adverts explicitly welcome applications from disabled people and those with lived experience.
Reasonable adjustments
Every applicant invited to interview is asked about adjustments they may need, such as a BSL interpreter.
Training for recruiters
All staff involved in recruitment receive regular Disability Equality Training.
Guaranteed interviews
Disabled candidates who meet the minimum criteria are guaranteed an interview.
Broad advertising
We promote roles through disability networks, specialist journals, and specialist disability recruitment platforms.
Retention and ongoing support
We offer a supportive environment so our disabled staff can get the most from working with us.
Workplace adjustments
Flexible working options and tailored adjustments to meet individual needs.
Health and wellbeing
Access to occupational health, private health insurance with medical history disregard, and wellbeing programmes.
Proactive support
Workstation assessments, Access to Work referrals, welfare meetings for long-term sickness, and return-to-work meetings.
Full benefits
Flexible working arrangements, company sick pay, and occupational health referrals where appropriate.
Evidence of impact
Our commitment shows in our strong staff retention rates and low levels of short-term sickness and staff turnover compared to averages in similar organisations.
Supporting employee health and wellbeing
Our staff have access to a library of e-learning modules and interactive courses promoting resilience and wellbeing.
Mental Health and Wellbeing
Managing Work Anxiety
Impostor Syndrome
The Power of Positive Thinking
Avoiding Burnout
Helping Others Who Need It
The Art of Resilience
Make Time for You
Starting the Day Right
Mental Health First Aid and private healthcare
All staff have Mental Health Awareness training. We also invest in Mental Health First Aid training, currently 20% of our team are trained and their names are promoted around the building.
Our managers receive specialist training on supporting their teams' wellbeing, particularly in remote working.
We offer access to confidential counselling services through our private healthcare package, giving employees a safe space to seek professional support.
Why this matters
Disabled people bring talent, skills, and perspectives that enrich our organisation. By reporting voluntarily, we hold ourselves accountable, share our progress with our stakeholders, and contribute to a more inclusive society.
We'll continue encouraging disclosure in a safe and supportive way, continue reviewing and improving our policies and practices, and share updates annually on this page.