Coronavirus/COVID-19

Most of our services are working as normal, with our staff working from home.

If you need any support please call us on 01606 331 853.
For more information and useful links please click here.

Our Office Number: 01606 331 853

Learning Service Referral

Name of Employer (Person in receipt of DP/PHB)*
First Last
Date of Birth*
Date Format: DD slash MM slash YYYY
Address*
Street Address Address Line 2 City County Post code

(If not already a current Cheshire ASASS / DP Client)
Preferred contact details / method and contact person if not the employer:
In receipt of:
- Direct Payment
- Personal Health Budget
- Self-Funder
Referrer details if not a self-referral (Name and organisation)
Name
First Last
Organisation
Address
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country
Phone
Email
Please list any other training required:
Training required Employer (Number of) PA (Number of) Family (Number of) Preferred Training Provider / Online Date required
Confirmation*
- I hereby give consent to you passing this information to the Disability Positive Learning Service so they can commence arrangements for the training requested. I also consent to them passing my preferred contact details onto the training provider so they can contact me to arrange the training detailed above.
Date*
Date Format: DD slash MM slash YYYY
Privacy Notice Learning Service

Who We Are

Disability Positive(‘we’ or ‘us’ or ‘our’)gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

Disability Positive’s registered office is at Sension House, Denton Drive, Northwich, Cheshire, CW97LU and we are a company registered in England and Wales under company number 4050994. We are registered on the Information Commissioner's Office Register registration number, and act as the data controller/data processor.Our designated Data Protection Officer for the organisation is Jon Findlay,who can be contacted at [email protected]or in writing to Data Protection Officer, Sension House, Denton Drive, Northwich, Cheshire, CW97LU

Information That We Collect

Disability Positiveprocesses your personal information to meet our legal, statutory and contractual obligations and to provide you with our services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

The personal data that we may collect from is: -
- Name
- Date of Birth
- Home Address
- Personal Email
- Home Telephone Number
- Mobile Telephone Number
- Special Category Data
  - Health/Medical information
  - Religion
  - Your opinions and wishes
We collect information in the below ways: -
- Electronic referral forms
- Paper referral forms
How We Use Your Personal Data (Legal Basis for Processing)

Disability Positivetakes your privacy very seriously and will never disclose or share your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice. Where you have consented to us providing you with information on other services we deliver, you are free to withdraw this consent at any time.

The purposes and reasons for processing your personal data are detailed below: -

Learning Service
- We collect your personal data in the performance of a contract between our service and Skills for Care.
- To provide you a safe and high-quality service.
- For monitoring and to identify additional gaps in services.
How long will you keep this data for and why?

Data will be stored on our Case Management System for 7 years for reporting purposes and to ensure we have accurate and relevant personal histories to offer appropriate services. If your case closes the information will be archived and stored until the 7-year limit is reached.

How will my information be stored?

Data will be stored on the secure Disability Positive IT system (Case Worker Connect online) and physical forms will be stored in secure filing cabinets. Monitoring data will be stored in encrypted format on Disability Positive’s secure servers.

Your Rights

You have the right to access any personal information that Disability Positive processes about you and to request information about: -
- What personal data we hold about you
- The purposes of the processing
- The categories of personal data concerned
- The recipients to whom the personal data has/will be disclosed
- How long we intend to store your personal data for
- If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing (where applicable)in accordance with the data protection laws; as well as to object to any direct marketing from us; and to exercise your data portability rights.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. Disability Positive uses third-partiesto provide the below services and business functions; however, all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Blue Door Software

We use Blue Door Software to support our client database. They have access to all data in the capacity of a processor on our behalf.

For more information about Blue Door Software, please read their Privacy Notice at https://bluedoorsoftware.co.uk/privacy-notice/

Data Space

All physical forms and files archived are stored with Data Space and conform to ISO/IEC 27001:2013. For more information please read their Privacy Notice at https://www.data-space.co.uk/privacy-policy/

Efixer

Our outsourced IT support has access to all electronic information to enable the company to deliver effective services. For more information please read their Privacy Notice at http://efixer.com/privacy.pdf

Safeguarding Measures

Disability Positivetakes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place,including: -
- SSL, TLS, encryptions,
- restricted access
- IT authentication
- firewalls
- anti-virus/malware etc
Transfers Outside the EU

Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Disability Positive does not transfer or store any personal data outside the EU.

Special Categories Data

Owing to the services that we offer; Disability Positivesometimes needs to process sensitive personal information (known as special category data) about you to:
- Provide the correct level of support to you at groups
- For the safety and security of other group members, staff and volunteers.
- Where we collect such information, we will only request and process the minimum necessary for the specified purpose and identify a compliant legal basis for doing so.
Lodging A Complaint

Disability Positiveonly processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data in the first instance please contact:

Disability Positive
Lynne Turnbull
Sension House,
Denton Drive
Northwich
Cheshire
CW97LU
01606 331 853
[email protected]

If you are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 (national rate)
Email: [email protected]
I confirm that I have been provided with a copy of Privacy Notice & Terms & Conditions prior to giving consent*
- Please tick