We provide services, opportunities and a voice to people with lived experience of disability and long-term health conditions, and their families
We can offer advice, help with practical tasks and advocate for people in lots of situations. We listen and share people’s experiences to influence positive change in government policy. We know it matters, because we live with disability and long-term health conditions too.
Disabled People’s Manifesto for the General Election
As a Disabled People’s Organisation (DPO), Disability Positive has signed up to the Disabled People’s Manifesto to urge the next government to set up a radical programme of reforms, tackling systemic oppression and creating a society where everyone is valued and treated equally.
"This service has been a God Send to us. It makes for an easier life not having to worry about PAYE, etc." [Supported Banking Client - January 2024]
"X is exceptional, she is polite, thorough and extremely helpful. The payroll team as a whole are very efficient and professional" [Payroll Client - January 2024]
"X has been attending since she was 5, she is now 11. the staff know her really well and it is the only club she can attend independently." [Parent - Community Engagement - January 2024]
"'X' is very friendly and supportive. There were a lot of information to absorb and process but she was reassuring and helpful. She is very sympathetic to my difficult situation and it was a relief to speak to somebody who understands." [ACSS - Individual Employer - January 2024]
The lady on the phone was lovely and helpful, she also remembered details from our last call, and it was such a breath of fresh air and hard to find nowadays. [Supported Banking Client - September 2023]
My Payroll Clerk is always on hand to help answer questions and sort things out, just moved from child services to adult services which has meant lots of extra work and it's all been sorted with her help. Very grateful to her. [Payroll client - August 2023]
My Payroll Clerk is so patient and understanding. Always there for advice and makes life easier for people like me who are new to this. It was over whelming and a worry at first but now my mind is at ease after I spoke with her. [Payroll client - July 2023]
We have been using Payroll for a long time now and have never had any problems and I can always telephone if there is anything I am not sure of. [Payroll client - December 2023]
X has been so supportive and informative over such complex matters that I have not had the strength or time to get heavily involved in. Thank you. [ACSS client - October 2023]
ACSS is amazing so informative, caring and understanding. They made me feel at ease and so easy to talk to. I get very anxious when contacting someone yet I have no fear talking to team members of ACSS - thank you [Arrangement of Care & Support Service client - October 2023]
"Thank you for helping sort out an interim payment for PA 1. It’s a huge help as she’s so enthusiastic and has really turned life around for both my mum and my brother. They are enjoying life again! Thank you for your part in this great success story." [Supported Banking client February 2023]
"My team and I liaise with the Bolton Broker on a regular basis. She is always helpful and informative. The Children with Disabilities Team at Bolton are very happy with the service provided.". [ACSS, Professional - August 2024]
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“This is the only group X has attended which has stuck. The staff are beyond excellent” [Buzz Life Skills - Mum April 2023]
"I was in great distress today and had a meeting. It was noticed I was struggling and immediate action was taken to make sure I received the assistance I needed. I was treated with warmth and kindness. What an amazing service! Thank you so much!" [ACSS client - November 2024]
"I am a professional working with vulnerable adults, collaborative working with the Disability Positive Team team makes the process much easier for individuals and their family to use a Direct Payment with confidence." [Arrangement of Care & Support, Professional - November 2024]
