Our Advocacy Team were approached by a local authority, requesting independent advocacy support for a young care leaver over the age of 18 who had complex needs and was struggling to engage with statutory services.
Our advocate met with Helen* regularly over several months, building trust and helping her understand her rights and options. We supported her in meetings with social workers, housing officers, and benefits assessors, making sure her voice was heard and her preferences were respected.
Helen now has stable housing, the support she needs, and a better understanding of how to ask for help when she needs it.
*not real name