We provide services, opportunities and a voice to people with lived experience of disability and long-term health conditions, and their families
We can offer advice, help with practical tasks and advocate for people in lots of situations. We listen and share people’s experiences to influence positive change in government policy. We know it matters, because we live with disability and long-term health conditions too.
Our Services
If you or someone you care for has health and care needs, we have a range of support and advice we can
offer.
organisations supported to remove barriers for disabled people
0
of clients were extremely happy/very happy with our service
50%
of staff said we are an awesome, great or good place to work
50%
of our workforce have lived experience of disability or a long term health condition
50%
“Community connections have always been very helpful, friendly and always put the children and young people first. Communication is excellent and very professional.” (User of our Community Connections Service, December 2024)
“Polite and courteous service provided with help and advice provided as needed. Also very empathetic…too often people have no understanding of dealing with disability.” (Direct Payment and Personal Health Budget Support Service Client – December 2024)
“The Direct Payment and PHB Support Service is friendly and has made this relatively complex area of life, easier to navigate.” (Direct Payment and Personal Health Budget Support Service Client – December 2024)
“Your Direct Payment and Personal Health Budget Support Service is amazing so informative, caring and understanding. They made me feel at ease and so easy to talk to.” (Direct Payment and Personal Health Budget Support Service Client, May 2023)
"My Payroll Clerk is so patient and understanding. Always there for advice and makes life easier for people like me who are new to this. It was over whelming and a worry at first but now my mind is at ease after I spoke with her." [Payroll client - July 2023]
“We’ve just moved from child services to adult services which has meant lots of extra work and it's all been sorted with your help." (Payroll Client, August 2023)
“My Payroll Clerk is always on hand to help answer questions and sort things out.” (Payroll Client, August 2023)
“Your staff are lovely and helpful and also remembered details from our last call…it was such a breath of fresh air and hard to find nowadays." (Supported Banking Client, September 2023)
“There were a lot of information to absorb and process…it was a relief to speak to somebody who understands." (Direct Payment Support Service Client, January 2024)
”The Payroll team are very efficient and professional" (Payroll Client -
January 2024)
"Your Supported Banking service has been a god send to us. It makes for an easier life not having to worry about PAYE, etc." (Supported Banking Client, January 2024)
Donate to make a difference
By donating to us today you could make a real difference to people with lived experience of disability and long-term health conditions.
Your donation will help us to continuing offering high quality support that meets the needs of both adults and children.